Last updated 22 August 2026
This isn’t a physical thing that can be sent back. The minute you’re inside, you have everything. A refund after that would mean returning something you already have, which isn’t possible.
So please be sure before you buy. Everything about what you get, what it costs, and what happens if you stop paying is on this site before you reach checkout, and we’ll answer any question beforehand. We would much rather talk you out of it than take money you’ll regret spending.
Life happens. If something has gone badly wrong, a duplicate charge, a payment you didn’t make, a serious medical or family situation, or a technical problem that stopped you getting access at all, email hello@theleveluplounge.com and we’ll look at it properly.
A real person reads these and decides case by case. Write from the address you bought with and tell us what happened. We won’t make you fight for it if you’re right.
Separate from refunds, and always available. Both the classroom and the Inner Circle are monthly memberships, and you cancel each one yourself inside Skool, from your own membership settings. Cancelling stops the next charge and you keep access until the period you’ve already paid for runs out.
The two are independent — cancelling one has no effect on the other.
Rejoin any time and your access comes back with you.
Email us first. Genuine duplicates are refunded, and if you think someone used your card without permission we’ll sort it the same day. That’s far faster than a bank dispute, which can take weeks and locks the account while it runs.
Filing a dispute without contacting us first closes the account and ends access while it’s open. If something is wrong, one email fixes it faster.